GENERAL HELP
Browser Requirements
CartoonNetwork.co.uk's features are designed to work best with any browser version numbered 5.0 or higher, including those for Microsoft Internet Explorer, AOL, and Netscape Navigator. If you have an older version, please visit the official website of your respective browser to download an upgrade.
The site is also designed to be viewed on at least an 800x600 pixel screen size. If you can only see a portion of the page in your browser window, check your monitor's settings to adjust your resolution.
Hardware Suggestions
CartoonNetwork.co.uk works best on computers with faster processors, but any computer capable of running your preferred web browser software is more than adequate to enjoy the site.
High-speed connections such as DSL, cable modems or other broadband services allow you to load games, clips and other content at much faster speeds than a dial-up modem. Please contact your local Internet provider for information about high-speed access in your area.
Plug-ins
Plug-ins are additional software programs that enhance your experience by allowing you to play games, clips, web shows and other content featured on CartoonNetwork.co.uk:
GAMES require Shockwave and Flash. You can download the free Shockwave plug-in now, or download the free Flash plug-in now.
CLIPS require RealPlayer or Windows Media Player. If you do not have it, please download the free RealPlayer plug-in now. Windows Media Player is available here.
Many of our downloadable files such as screensavers and wallpapers are compressed to reduce download times. To open these files, you will need a decompression program:
PC users: If you do not already have WINZIP, you can download the free TRIAL software here.
Mac users: If you do not already have STUFFIT EXPANDER, the latest version is available for free download here.
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GAMES HELP
Why can’t I get the game to load?
Most CartoonNetwork.co.uk games require Flash. If you don't have it, you can download the free Flash plug-in here.
This will allow you to play the majority of our games library. The remaining games require the Shockwave plug-in, which you can download free here.
Why is the game taking so long to load?
Most of our games have file sizes ranging from 500K to 1.5 MB. Depending on your Internet connection, games can take several minutes to load. For information about high-speed or broadband access, please contact your local service provider.
Why does the Games page look funny on my computer?
CartoonNetwork.co.uk looks best on the latest version of Internet Explorer.
I’m looking for a specific game, but I can’t find it on the Games page.
Try clicking the ‘All Games’ button within the GAMES section, then look for the relevant game by clicking ‘more games’. Alternatively, if you know the show involved in the game, try the ‘show finder’ at the top of the page. At last, you can click on ‘Site Map’ and try to find it there.
How do I get help with a Power Play Game?
For all issues regarding Power Play Games including problems with downloading, game play and payment please refer to our Power Play Games Customer Service page.
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SHOWS’ MICROSITES HELP
What are the shows’ microsites?
The microsites are fun packed environments where you can play show related games, find information about characters, watch short video clips and get cool wallpapers.
Why do the shows’ microsites look funny on my computer?
The shows’ microsites requires the latest version of Flash. If you don't have it, you can download the free Flash plug-in here.
Why can’t I play the video clips?
The microsites video clips require Windows Media or RealPlayer. Please click on the format you prefer to download the free player.
Why can’t I play the games?
The microsites’ games require Flash. If you don't have it, you can download the free Flash plug-in here.
The remaining games require the Shockwave plug-in, which you can download free here.
How do I download the wallpapers?
Select the wallpaper design you like the most, then the screen size more appropriate for your computer. Cartoon Network wallpapers are made in 3 different sizes: 800x600, 1024x768 and 1280x1024.
PC users: you can check your screen display size by left clicking your mouse on the screen and selecting ‘properties’ then ‘settings’ where you can change your screen display size.
Mac users: click the Apple icon on your screen and select ‘system preferences’, then ‘displays’ to change your screen display size.
How do I install a wallpaper?
PC users: once the wallpaper is downloaded and uncompressed, just left-click on the wallpaper and select ‘set as Desktop Background’.
Mac users: once the wallpapers is downloaded and uncompressed, click on the Apple icon on your screen then go to ‘system preferences’, then click ‘desktop and screen saver’ where you can browse your computer and select the wished wallpaper.
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SITE MAP HELP
What’s a Site Map?
You will find all the Cartoon Network website contents listed in the Site Map in a linear and text based way.
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